Frequently Asked Questions

Everything you need to know about upgrading your living space.

How long does shipping take for my smart devices?

Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout if you need your devices sooner.

Are your products compatible with Alexa and Google Home?

Most of our products are compatible with major voice assistants. Please check the 'Technical Specs' section on individual product pages for specific compatibility details.

What is your return policy for open-box items?

We offer a 30-day return policy for all items. If the box is opened, please ensure all original packaging, manuals, and accessories are included to receive a full refund.

Do you offer professional installation services?

While our products are designed for easy DIY setup, we partner with local certified technicians in select cities. You can add an installation service package to your cart during checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free financing options through Affirm.

Is there a warranty on Smart Home electronics?

Yes, all our hardware comes with a standard 1-year manufacturer's warranty that covers defects in materials and workmanship under normal use.